Frequently Asked Questions
Can we book you for the whole day?
Sorry, bookings are limited to a maximum of 2 hours.
Do we need to pay extra for petrol?
No, petrol costs are already included in the price.
Do you bring your own tools?
Yes, I provide both power tools and hand tools.
Can customers use your power tools?
No, for safety reasons, only I am permitted to use my power tools on site.
Do you work in the rain?
Yes, I work in the rain unless it’s torrential or the conditions make the job unproductive or unsafe.
Do you accept cash payments?
No, I no longer accept cash payments.
What card reader do you use?
I use a payment service called Lopay.
Is there a fee if I need to cancel an appointment?
No, there is no fee for cancelling. However, I kindly ask for at least 24 hours’ notice whenever possible, so I can offer your appointment slot to another customer.
Is there a cancellation fee, when the customer cancels on the spot or on the day?
Yes, there is a cancellation fee that will occur if a customer cancels on the day when i have turned up for a pre booked appointment. The Cancellation fee is £35
I see your hourly rate is £33 per hour. Is there any room for a discount?
The prices are fixed and non-negotiable.
Do you offer discounts?
No, I don’t offer discounts at this time.